The Leader Supervisor
Supervisors represent an important force in an organization. They are the catalysts who can promote productivity of the people who report to them. They are the crucial interface between the employee on the shop floor or the service desk and the managers of the organization. This one-day course will give you the skills in communication, coaching, and conflict that you need to be successful.
Who should attend?
Supervisors who are accountable for supervising teams and aspiring supervisors
Identify supervisory competencies Learn ways to set goals - prioritize, plan, and manage your time.
Identify your primary leadership style.
Develop some flexibility to use other leadership styles.
Determine ways you can meet the needs of employees and co-workers through communication and coaching.
Explore ways to make conflict a powerful force for creative, well-rounded solutions to problems
Application of goal setting and planning to achieve palpable results
Time management skills ad delegation skills to empower their team
Inspire their teams for better performance
Use coaching techniques for better manage performance