Communicate to Influence
A major goal of this module is to help you understand the impact your communication skills have on other people. You will also explore how improving these skills can make it easier for you to get along in the workplace, and in life.
Who should attend?
Managers, Department heads, Senior supervisors, Team leaders and personnel who need to develop their communication and influencing skills for enhanced performance and productivity
Understanding what communication is and how it becomes effective 5 principles of human communication and how it relates to people
The process, the function and the efficacies of Communication
How active listening helps in communication
Verbal and non-verbal communication- Learn what your non-verbal messages are telling others
Nuances of two-way communication
Communicating with Confidence and Dealing with situations assertively
Managing emotions while communicating
Understand and adapt your communication style to interact effectively with others.
Leverage concepts of neuro linguistic programming in everyday influence and persuasion
Be aware of communication barriers and challenges and consciously avoid them
The ability to develop positive interpersonal relationships through effective communication techniques
Apply the concepts of pushing and pulling when influencing others Imbibe different techniques for getting persuasive conversations and presentations underway